Honest pricing. No surprises.
New system estimates are free. The $199 diagnostic fee is credited dollar-for-dollar toward major repair or replacement. The $49 travel fee covers fuel and NYC congestion pricing on every visit and is never credited.
One flat rate, residential and commercial.
Whether it is a home unit or a rooftop system, the diagnostic fee is the same. If you proceed with the repair or replacement, the $199 is credited in full.
When we work, and when overtime kicks in.
Standard hours are Monday to Friday, 8:00am to 4:00pm Eastern. The $199 diagnostic covers up to one technician-hour on site. Beyond that, labor bills at $165 per technician per hour. Outside standard hours, on weekends, or on federal holidays, labor bills at 1.5× the rate, $247.50 per technician per hour. Two techs on the job means two tech-hours per clock hour. Diagnostic and travel fees do not change.
$165/hr
Standard labor, per technician
Mon to Fri, 8:00am to 4:00pm Eastern
$247.50/hr
Overtime labor, per technician (1.5×)
After hours, weekends, federal holidays
Diagnostic time
The $199 diagnostic covers up to one technician-hour on site. Time beyond that, whether continued diagnostic or follow-on repair work, bills at the labor rate per technician per hour. Two techs on site means two tech-hours per clock hour, residential or commercial. The overtime multiplier applies the same way after hours and on weekends or holidays.
When overtime applies
- Any work performed outside 8:00am to 4:00pm, Monday through Friday
- All Saturdays
- All Sundays
- Federal holidays (full list below)
Federal holidays billed at overtime
- New Year's Day
- Martin Luther King Jr. Day
- Presidents Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas Day
- New Year's Eve
The dispatcher confirms the rate with you before sending a technician. If your situation is an emergency, call (718) 835-6820 and we will route the right crew.
Free estimates on new systems.
Shopping for a new HVAC system, heat pump, rooftop unit, or VRF installation? Estimates for new system installations are completely free, no charge, no obligation. We assess your space, recommend the right equipment, and provide a written quote at no cost.
The diagnostic and travel fees only apply to service calls for diagnostics and repairs on existing equipment. If you are calling about a brand new installation, there is nothing to pay upfront.
$0
New system estimates, always free
$0
Obligation, no pressure, ever
What your invoice actually looks like.
Two real scenarios that show how the credit works in practice. Same structure for residential and commercial.
AC stopped cooling, compressor failure
We send a tech, run the diagnostic, and find the compressor has failed. You approve the replacement.
- Visit 1: Diagnostic $199 + Travel $49 = $248
- Visit 2: Compressor replacement invoice. $199 diagnostic credit applied to the replacement invoice.
Your net cost for the diagnostic visit: just $49.
Rooftop unit making noise, needs full replacement
We diagnose the RTU and determine it is beyond repair. You approve the install.
- Visit 1: Diagnostic $199 + Travel $49 = $248
- Visit 2: RTU replacement invoice. $199 diagnostic credit applied to the replacement invoice.
Your net cost for the diagnostic visit: just $49.
What to expect on a service call.
Every service call starts with a professional diagnostic, a full evaluation of your system. The technician identifies the problem, explains what is happening, and gives you a written estimate before any work begins.
- 01
You call or book online.
Dispatcher confirms your slot by text or phone, prioritized by severity.
- 02
Our technician arrives and runs a full diagnostic.
Not a quick glance. A complete system evaluation with a clear explanation of what is wrong.
- 03
You get a written estimate before any work starts.
Clear options, real numbers. No pressure to decide on the spot.
- 04
If you approve, we get to work.
Labor at $165 per technician per hour. Parts quoted upfront. No surprises on the final invoice.
- 05
Your $199 diagnostic credits toward the repair or replacement.
The diagnostic is essentially free when you proceed. The travel fee always applies.
0% interest for up to 24 months.
A new HVAC system is a major investment. Financing should not make it harder. We offer 0% interest for up to 24 months on qualifying installations and replacements (heat pumps, rooftop units, VRF systems, boilers, and central air). No hidden fees, no balloon payments. Just predictable monthly payments.
We also offer low weekly payment plans starting at $69/week for customers who prefer smaller, more frequent payments. Ask us about available options when we provide your estimate.
0%
Interest for up to 24 months
$69/wk
Low weekly payment options
$0
Hidden fees or penalties
How you want to be billed, your choice.
Two ways to handle repair and installation work. You pick the one that makes sense for your situation.
Hourly rate plus parts and materials
We work at our standard $165/hr labor rate and bill parts and materials at cost plus markup. You pay for actual time worked and materials used. Common for smaller repairs, troubleshooting, and jobs where the scope is straightforward. You always know the hourly rate going in.
Written estimate, fixed price
For larger jobs (system replacements, new installations, major repairs) we provide a written estimate upfront that covers everything: labor, parts, materials, and permits as a single fixed price. You know the total before we start, and that number does not change.
Not sure which option fits? Ask us. We recommend the approach that makes the most sense based on the scope of work, and we are happy to provide a written estimate on any job if you prefer a fixed number.
Licensed, insured, on the books.
The pricing only matters if the contractor is real. Here is the paperwork.
NYC DOB Contractor #022359
We file our own permits under our own license. We do not rent another contractor's number, we do not subcontract our license number, and we are responsible for our own DOB inspections.
$2M / $4M liability, $5M umbrella
The insurance limits most Manhattan and downtown Brooklyn buildings require on a Certificate of Insurance. Workers' comp and all required trade certifications.
Mitsubishi Diamond Elite + Daikin Comfort Pro
Top-tier manufacturer authorizations, factory parts access, and extended labor warranty path on VRF and ductless platforms.
1,700+ NYC clients since 1987
4.9 average rating across customer feedback, tech reviews, and Google. Brooklyn HQ, dispatching to all five boroughs.
Parts and materials
Parts are quoted upfront before we order anything. For major equipment replacements (rooftop units, VRF systems, boilers, heat pumps), we provide a written estimate that includes all equipment, materials, labor, and permits as a single fixed price. No line-item surprises at the end.
Preventative maintenance plans
PM plan pricing is customized by building type, equipment count, and service frequency. Plans include scheduled inspections, filter changes, refrigerant checks, electrical testing, and priority emergency response with discounted labor. Contact us for a custom maintenance quote.
$199 service call, credited to repair. See rates and financing →Plain answers, no fine print.
The most-asked questions about pricing and financing. If yours is not here, call (718) 835-6820. The dispatcher answers 24/7.