NYC HVAC Emergency Services.
NYC HVAC emergency? Call (212) 810-0915. A live dispatcher answers 24/7, including nights, weekends, and holidays. We run severity-based dispatch across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, residential and commercial, for no heat, no AC, refrigerant leak, water leak, gas smell, or kitchen exhaust failure. NYC DOB Contractor #022359, in business since 1987, $2M / $4M general liability with a $5M umbrella. Written price quoted before any repair starts (full rate card at /rates-and-financing).
Service scope.
Dispatcher Answers 24/7
(212) 810-0915 is answered every hour of every day, including nights, weekends, and holidays.
Severity-Based Dispatch
Severity-based dispatch across all five boroughs. Critical commercial calls get top of the queue.
Written Estimate Up Front
Flat emergency dispatch fee covers the first 30 minutes on-site. After that, standard or applicable overtime rates apply per the rate card at /rates-and-financing. Quoted in writing before any repair starts.
Stocked Trucks
Capacitors, contactors, motors, control boards, common refrigerant, and ignitors on every truck. Most repairs close on the first visit.
Commercial Priority
Restaurants, hotels, medical, data centers, and occupied tenant buildings get priority routing during peak winter and summer call volume.
Temporary Solutions
Portable heating and cooling units available when major repairs need lead time on parts.
Three steps.
Call Now
Call (212) 810-0915. Our emergency line is answered 24/7.
Tech Dispatched
A licensed technician is dispatched immediately with common parts on the truck.
Problem Resolved
On-site diagnosis and repair. If parts are needed, we provide temporary solutions.
What you get.
True 24/7 Service
(212) 810-0915 is answered every call, day or night, weekends and holidays.
Severity-Based Dispatch
Severity-based dispatch across all five boroughs. Critical commercial calls get top of the queue.
Parts on Trucks
Service vehicles stocked with common parts for first-visit resolution.
Written Estimate Up Front
Clear pricing in writing before any work begins, even on emergency calls. Full rate card at /rates-and-financing.
Repair or replace, priced on the same visit.
If our tech determines repair isn't the right call on a no-cool emergency, you'll get a full replacement estimate on-site, before you sit through another 90-degree night. The estimate covers equipment depreciation timing, OpEx savings on higher-efficiency units, and the R-454B refrigerant transition (mandatory under the EPA AIM Act starting January 2025). The $199 diagnostic credits toward repair OR replacement, so the math is yours, not ours.
Pre-2014 systems are fully depreciated. Replacement resets the clock and (commercial) opens Section 179 first-year writedown.
SEER 8 to 10 to SEER 16 to 22 cuts kWh roughly 40 to 60 percent on cooling. VRF inverter cycling cuts another ~30 percent.
EPA AIM Act phases out R-410A starting 2025. New equipment uses R-454B (Mitsubishi) or R-32 (Daikin).
What counts as an HVAC emergency
Indoor temperatures under 55F when outside is below freezing. Indoor temperatures over 85F in summer. Active gas smell from a furnace or boiler. Refrigerant leak from a condenser or coil. Water leak from equipment that can damage a ceiling or floor. Tripped commercial kitchen exhaust during service. Carbon monoxide alarm. If a tenant, guest, or staff member is at risk, it is an emergency. When in doubt, call (212) 810-0915 and the dispatcher will tell you if it can wait.
Why response speed matters more than price
Most NYC HVAC companies advertise 24/7 emergency service but only dispatch a real tech during business hours. For a commercial restaurant losing food or a co-op with no heat, the cost of waiting is bigger than the cost of the repair. Vinco's dispatcher answers 24/7 at (212) 810-0915, dispatches across the five boroughs by severity, and arrives with the parts on the truck.
What it costs to call us at 2 AM
A flat emergency dispatch fee covers the first 30 minutes of on-site diagnostics. After that, standard or applicable overtime labor and parts rates apply, all published on /rates-and-financing. We quote the full repair cost in writing before any work starts, so the invoice never surprises you. If the fix needs parts we do not carry, we provide temporary heating or cooling and schedule the permanent repair around your operations.
Brooklyn emergency HVAC dispatch from the Grand Street shop
Vinco's HQ is at 993 Grand Street in Williamsburg, which puts emergency response within shorter drive time across most of Brooklyn than for borough-hopping competitors. Bed-Stuy, Crown Heights, Park Slope, Cobble Hill, Boerum Hill, Carroll Gardens, Fort Greene, DUMBO, Brooklyn Heights, Greenpoint, Bushwick, Red Hook, and Sunset Park all sit on direct routes from the shop. Brownstones, lofts, restaurants, retail, and mixed-use buildings get the same severity-based routing that commercial calls do. For non-emergency Brooklyn HVAC, see /hvac-brooklyn.
Pricing transparency: diagnostic, hourly, after-hours
Standard service-call diagnostic is $199 (covers up to one hour on-site) plus $49 travel fee. Labor after the diagnostic hour runs $165/hour at standard rate. After-hours, weekend, and holiday calls run at applicable overtime rate (typically 1.5x). Diagnostic credits dollar-for-dollar toward major repair or replacement; the travel fee never credits. Full current rate sheet at /rates-and-financing — that page is the single source of truth, this copy mirrors it.
Questions, answered.
How quickly can you respond to an HVAC emergency in NYC?
Severity-based dispatch across all five boroughs. Trucks stage from our Brooklyn HQ at 993 Grand Street and rotate across the city during peak winter heat calls and summer AC calls. Critical commercial calls (restaurants, hotels, medical offices, data centers, occupied tenant buildings) get top of the queue.
Is emergency HVAC service more expensive?
Emergency service rates include a service call fee plus standard labor and parts rates. We provide transparent pricing before starting any work, no surprises.
What qualifies as an HVAC emergency?
Any situation where loss of heating/cooling threatens safety, health, business operations, or property. Common emergencies include no heat in winter, no AC in summer, kitchen exhaust failure, and refrigerant leaks.
Do you provide temporary heating or cooling?
Yes, we can provide portable heating and cooling units for emergency situations while permanent repairs are being completed.
How fast is your emergency response time?
Severity-based dispatch across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. Dispatcher answers 24/7 at (212) 810-0915. Priority routing for critical commercial facilities like restaurants, data centers, and medical offices.
Is after-hours HVAC service more expensive?
We charge a flat emergency service call fee that covers dispatch and the first 30 minutes of diagnostics. After that, standard or applicable overtime rates apply per the rate card at /rates-and-financing. We quote the full cost in writing before starting any repair. No surprise bills at 3 AM.
What counts as an HVAC emergency?
Any situation where loss of heating or cooling threatens health, safety, business operations, or property. Examples: no heat when temperatures drop below freezing, total AC failure in a restaurant kitchen, refrigerant leaks, gas smell from a furnace, flooded boiler room, or a tripped commercial exhaust system. When in doubt, call. We will tell you if it can wait.
Do you handle commercial and residential emergency calls?
Yes. We respond to both commercial and residential emergencies 24/7. Commercial clients include offices, restaurants, retail stores, hotels, medical facilities, and data centers. Residential clients include apartments, co-ops, condos, and houses across all 5 boroughs.
Does Vinco handle emergency HVAC repair in Brooklyn?
Yes. Vinco's HQ is at 993 Grand Street in Williamsburg, with direct routes to Bed-Stuy, Crown Heights, Park Slope, Cobble Hill, Boerum Hill, Carroll Gardens, Fort Greene, DUMBO, Brooklyn Heights, Greenpoint, Bushwick, Red Hook, and Sunset Park. Brooklyn emergency dispatch gets the same severity-based routing as commercial calls. For non-emergency Brooklyn HVAC scope, see /hvac-brooklyn.
Will the tech price a replacement on the same emergency visit if the system can't be repaired?
Yes. If the failed system is past useful life, the tech writes a swapout estimate before leaving the building. The $199 diagnostic credits dollar-for-dollar toward repair OR replacement. No second appointment, no second tech, no second diagnostic fee. Full framework at /hvac-repair-vs-replace.
Call now.
Dispatcher answers 24/7. We schedule across all five boroughs by severity. We carry parts on the truck.
Call (718) 835-6820Book a service call.
$199 service call, credited toward any repair you authorize. Dispatcher answers 24/7. Licensed Vinco tech, not a sales rep.