Privacy Policy

Effective Date: December 16, 2025

Vinco Mechanical (“Vinco Mechanical,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect the following types of information when you contact us, request service, or submit a form on our website:

  • Contact Information: name, phone number, email address

  • Service Information: service address, building/apartment information, service details and notes

  • Communication Data: messages, call recordings or transcripts (where permitted), and correspondence history

  • Website Data: IP address, browser/device information, pages visited, and basic analytics data collected through cookies or similar technologies

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide HVAC services

  • Schedule appointments and coordinate service visits

  • Communicate service-related information such as confirmations, updates, and follow-ups

  • Provide customer support and improve our operations

  • Maintain internal records for business, legal, and accounting purposes

SMS/Text Messaging and Consent

If you provide your mobile phone number, you may receive text messages (SMS/MMS) from Vinco Mechanical related to your request for service or customer care.

  • You may opt in by submitting your phone number through our website forms, lead forms, or by otherwise requesting service and consenting to receive messages.

  • Message frequency varies based on your interaction and service needs.

  • Message and data rates may apply.

  • You can opt out at any time by replying STOP to any text message.

  • For help, you can reply HELP or email us at admin@vincomechanical.com.

Mobile phone numbers and SMS consent will not be shared or sold to third parties for marketing or promotional purposes.

Sharing of Information

We do not sell your personal information. We may share information only as needed to operate our business, including:

  • Service providers who assist with communications, scheduling, marketing, analytics, or IT systems (only as necessary to perform services on our behalf)

  • Legal or compliance reasons if required by law, subpoena, or court order

  • Business operations such as accounting, payment processing, or fraud prevention

Cookies and Analytics

We may use cookies or similar technologies to understand website usage and improve performance. You can adjust your browser settings to decline cookies; however, some website features may not function properly.

Data Security

We take reasonable administrative, technical, and physical steps to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

You may:

  • Request access, correction, or deletion of certain personal information (subject to legal and operational requirements)

  • Opt out of text messages at any time by replying STOP

  • Contact us to update your communication preferences

Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

Vinco Mechanical
Email: admin@vincomechanical.com